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Mortgage Center About Us Icon

About Us

IMPORTANT PHONE NUMBER:

888-562-6865

Who We Are:

When you choose Mortgage Center for your home purchase or refinance, you'll enjoy a wide selection of mortgages to fit your needs. Our mission is to make you feel right at home. For over 25 years, we’ve been providing sensible, affordable, flexible mortgage solutions. Whether you’re buying, building, or refinancing your home, let us help you turn a house into your home.

Location and Hours:

Mortgage Center is a Midwest based company located at 29621 Northwestern Highway, Southfield, MI 48034.

Our office is open to serve you Monday – Friday 8:00 a.m. to 6:00 p.m. EST. You can reach us by calling 888-562-6865.

Home Purchases or Refinances

If you are interested in discovering which mortgage may be right for you, our mortgage experts are here to assist you Monday – Wednesday 8:00 a.m. to 6:30 p.m. and Thursday – Friday 8:00 a.m. to 6:00 p.m. EST. When you are ready to start your application please have the following information available: 

  • Personal Information (name, address, social security number, and date of birth)
  • Employment Information (length of employment, gross income, other sources of income, social security, etc.)
  • Funds to Close and Reserves (approximate balance in savings, checking, investments and retirement accounts or gift funds)
  • Debts or Obligations (approximate balances and payments for mortgages, installment loans, car loans, credit cards, student loans and child support).

Existing Mortgages

If you have questions regarding your existing mortgage, our Member Services Representatives are available to assist you Monday – Friday 8:00 a.m. – 6:00 p.m. EST at 888-562-6865.

Protecting our Members:

Mortgage Center never asks members for personal or sensitive information, like account numbers and passwords, via a link in an unsecured email. Members will be notified by Mortgage Center Staff if they should expect an encrypted email with personal information. If you receive an email asking for your personal information or redirecting you to an unsecured website, please delete it.  Report any emails with suspicious links to our IT experts at abuse@mortgagecenter.com.

We value your business and will do our utmost to ensure your relationship with us is satisfying throughout the life of the loan.  It is Mortgage Center's policy to respond to member complaints in a timely manner. To help get your issue resolved sooner you may complete the Consumer Complaint Form and email it to responsectr@mortgagecenter.com. Or you may print the form and send it to our Response Center by fax (844-825-7418) or mail (Mortgage Center, Attn: Response Center, 29621 Northwestern Hwy, Southfield, MI 48034).

Holiday Closings:

In observance of the following 2017 holidays, our office will be closed:

New Year’s Day – Monday, January 2
Memorial Day – Monday, May 29
Independence Day – Tuesday, July 4
Labor Day – Monday, September 4
Thanksgiving – Thursday, November 23 and Friday, November 24
Christmas – Monday, December 25

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